From start to finish amazing service and amazing product. Installation was a great. Sales service was great. Sauna so well made and quality product worth the extra dollars for the quality sauna investment. You can tell on the whole package of the sauna on how well made and heaters ect. Looks great in the space as well. Also how well the sauna makes you feel after using and great way to stretch and meditate. Strongly recommend.
We have been happy users of the Clearlight sauna for 5 years.
We chose the Sanctuary 3 person model, and it was a very good choice. 3 people can freely use the sauna at the same time, we can all watch TV without losing a pleasure of watching because the sauna is equipped with a large front glass, which additionally makes the sauna look great.
The front full spectrum heaters are excellent and heat up the sauna very quickly.
For me especially, a very convenient additional element is the application with which I can start up the sauna from the lower floor without going upstairs to the fitness room to do it.
And one more vital element of the purchase I learned to appreciate - the approach to the customer from the very beginning starting from advising the choice of the model, through technical consultations after installation and to a warranty support - I can honestly say that Clearlight's lifetime warranty really works !!! . We are very pleased with the after-sales service and customers support
Love, love love out new Clearlight Sauna. From ordering to actually using it in our home was such an easy, simple process. David Kennedy at Clearlight was very knowledgeable and answered all my questions. He was nothing but helpful both prior to ordering and after installation when I had a couple of minor questions. After placing our order the sauna was delivered within a week. We had a local handyman help my husband with installation and that took them both less than 2 hours. Everything was seamless and I can't rate the product or the company high enough. Both my husband and I love our new sauna - could not be more delighted or pleased with our decision to buy from Clearlight.
When contemplating and eventually purchasing a Clearlight Infrared sauna I found David Kennedy incredibly knowledgeable and helpful, without being at all pushy. He answered all my questions and allayed any worries. It’s quite a daunting world - the world of saunas but David left me in no doubt that the decision to go with Clearlight was a good one and that the investment would be worth it.
Excellent customer service, great communication and very prompt service. Thank you.
Excellent customer service, great communication and very prompt service. Thank you.
They are responsive and helpful. We would highly recommend using this company not only for the excellent products but the service which will guarantee a long service life.
Excellent customer service, great communication and very prompt service. Thank you.
From the day we’ve contacted Clearlight Saunas to this day we have delightful experience with them. Craig Blatch was extremely helpful to choose the right sauna for us. Sascha from customer service is always very quick responding, friendly and beyond helpful. We’ve purchased our sauna and HaloOne two years ago and very happy. Highly recommend Clearlight
After using infrared saunas at Citycave, I decided to purchase my own. Clearlight supply Citycave so after doing research decided to go with them. From the initial call speaking to Leon and going through the process - flexible payments team and dispatch team and delivery and installation was done very well. Very happy with my sauna and have since purchased the red light therapy tower as an add on.
I purchased the outdoor Sauna 2. Excellent communication with David Kennedy and his team from initial enquiry to ordering, delivery and installation. Quality product and superb customer service. Highly recommend Clearlight to anyone looking to buy an item infrared sauna
Delighted with our Clearlight Sauna. Excellent build quality, straightforward to put-together - we are now using it regularly.
Customer service from Simon was first-class, when we needed some advice, so overall worthy of five stars. Now to feel the benefits!…
It's beautiful inside and out. I purchased the Outdoor 2 person with the chromatherapy upgrade and the red light tower. It's ALL stunning and my husband and I use it most days. We've had it for 12 months now. The guys at Clearlight have next level customer service and are always super prompt when help or advice is required. They truly go above and beyond. I highly recommend!!
Dear Sascha and Leigh,
I am so so thrilled with the new sauna. The delivery and assembly guys, Yousef and Salam, were absolutely amazing!
I love the new grey colour.
Your communication, service and post sale care are second to none and you should be really proud of your business and how it is conducted.
I was telling my staff at work about your amazing service and my receptionist said “now, that is how you run a business!” I couldn’t agree more.
Sharron
Very happy with the product and the experience with the team at clearlight.
We replaced a 10yr old one and Clearlight is so much better. Customer service is absolutely 5-star! If you're deciding, this is a top pick for sure.
I have 3 Clearlight saunas in my business premises and if ever I have an issue or question, Sascha is always responsive and easy to communicate with. Have always had good after sales service from them.
Always kept me informed and willing to help with a pleasant and positive demeanour. Highly recommend.
Always kept me informed and willing to help with a pleasant and positive demeanour. Highly recommend.
I have 3 Clearlight saunas in my business premises and if ever I have an issue or question, Sascha is always responsive and easy to communicate with. Have always had good after sales service from them.
I have 3 Clearlight saunas in my business premises and if ever I have an issue or question, Sascha is always responsive and easy to communicate with. Have always had good after sales service from them.
Always kept me informed and willing to help with a pleasant and positive demeanour. Highly recommend.
Your outdoor sauna is on lack of better word "ABSOLUTELY (F@$%&ng) AMAZING", couldn't be more happy.
Starting the day or enjoy the sunset in our sauna is a healing experience on daily basic. I will recommend everybody to sit out in nature and enjoy the rays.
On a side note, we have a minor issue while assembling the sauna but your team was beyond pro and helpful 7 min after I email asking for help... You guys rocks!
Thanks you!!!