Payment Terms

Payment Options

Clearlight Saunas offers multiple payment options to ensure a seamless shopping experience:

• Credit/Debit Cards – We accept Visa, MasterCard, and American Express.

• PayPal – Secure and fast checkout with PayPal.

• Shop Pay – Secure and fast checkout with Shopify.

• Google Pay – Secure and fast checkout with Google.

• Bank Transfer – Available upon request. Contact our team for details.

• Finance Options—We offer finance on a case-by-case basis. Your Sauna Expert can discuss this. Please note: additional fees may apply when using finance on sale items.

Finance & Payment Plans

We understand that purchasing a sauna is a significant investment. This is why we offer interest-free finance, low rate payment plans, and alternative finance options on a case-by-case basis through our trusted providers. These plans allow you to spread the cost over time, making it easier to bring Clearlight Sauna’s premium wellness technology into your home.

• Finance is subject to approval and terms set by the respective provider.

• Additional fees may apply when using finance on sale items.

• Further details on finance eligibility and terms will be provided during checkout or by contacting our team.

Order Processing & Shipping

Orders are processed as soon as full payment or an approved finance agreement is received.

• Shipping is free for all metro areas in Australia and free for customers in New Zealand.

• For orders outside metro areas, shipping fees may apply. In such cases, a Clearlight Saunas representative will contact you to confirm shipping costs before dispatch.

More Shipping information is available here.

Refunds & Cancellations

• If you wish to cancel your order before it is shipped, please contact us as soon as possible.

• Refunds and returns are subject to our Returns & Warranty Policy. Full details available here.

• For any payment or shipping inquiries, feel free to contact our team.